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Returns & Exchanges

Polar Skate Co. accepts returns on all unworn, unwashed, and original-packaged items within 14 days of delivery. Please ensure all tags remain attached and skate decks are still in their original shrink wrap to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging and include the printed return slip inside the box to ensure faster processing.

  • 3.
    Ship It Back

    Affix the provided prepaid shipping label to the outside of the package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-10 business days.